Advanced Talk by ABS

Not Just Another Phone System

What is VoIP?

When it comes to communication, having a reliable, feature-rich phone system is a must. Advanced Talk by ABS provides you with a scalable, cost-efficient solution to your business's voice needs.

Before we get into the why, let's talk about the what. VoIP stands for Voice over Internet Protocols, and allows you to have your phone line on your internet network! We'll also be talking about "Unified Communications" which is the term we use to cover all of your communication devices - everything from your voice, to data and even videos.

Small business owners are discovering why VoIP hardware is such a powerful tool for maintaining a competitive edge. When you switch to an IP-based unified communications system, you'll find that you can increase productivity because you've combine and simplified your communication tools. You can make your voice and data more secure, and you can make it easier for your employees to maintain access to your network, whether in the office, field or at home.

Why should i switch?

To Save Money!

Sending your phone calls over the interenet rather than a physical phone line is fractions of the cost. That's not the only place to save money, though. Advanced Talk is a feature-rich solution allowing for easy collaboration and conferencing in with employees in different offices or even employees working in the field. That means reduced travel expenses and more time that your employees can spend working.

Bring voicemail to the 21st century

Have you ever wished you could manage your voicemail just like email? It can often be a chore to dial your voicemail inbox, listen to each message and then delete them. With Advanced Talk, voicemails can be automatically sent to your email inbox where you can manage them just like you would handle all your other emails.

Bring advanced features to your business

Most employees will be using multiple devices throughout their workday. With Advanced Talk, each user can set up custom rules to ensure that their phone calls always reach them, no matter which device they may be using. With features such as FollowMe/FindMe calling, HotDesking, mobile call clients and calendar integrations, Advanced Talk will ensure that your employees are always connected, and that your customers can always reach them!

Why use the Cloud?

Cloud and On-Site solutions both have advantages. Let's talk about the Advanced Talk Hosted (Cloud) option!

Using a hosted system, the up-front cost of converting to a new VoIP phone system is fairly small, with maintenance costs built-in. You pay as you go along, for as long as you use the service.

For a business-owner that just wants something to work quickly and efficiently, a hosted system allows for a fairly simple set-up process, and all of the infrastructure (servers, for example) aren't something you need to worry about!

This is one of the most difficult questions when it comes to switching to a VoIP phone system. Fortunately you don't have to go it alone! The business technology consultants at ABS can go over everything that you are looking for and help match you with the perfect solution for your needs.

On-Site Advanced Talk Server

Why Host On-Site?

Cloud and On-Site solutions both have advantages. Let's talk about the Advanced Talk On-Site option!

Using an on-site system, the recurring monthly cost of your phone system is a minimal expense.

For a business-owner that wants complete control over their phone system, including integration with third-party systems such as CRM platforms, a hosted solution may be the best option. Since the entire system is hosted on your own network, we can tailor your system to meet your exact needs, including planning for future expansions!

This is one of the most difficult questions when it comes to switching to a VoIP phone system. Fortunately you don't have to go it alone! The business technology consultants at ABS can go over everything that you are looking for and help match you with the perfect solution for your needs.

Advanced Talk Features

General System Features:

  • Unlimited auto-attendant / IVR
  • Flexible time-based call routing
  • Class of Service
  • User Management and Group Creation
  • Fax Pro - Unlimited inbound/outbound Fax-to-email
  • Hunt/Ring groups with pre-call announcement
  • Music-on-hold
  • Voicemail-to-email
  • Voicemail blasting
  • Directory
  • Customizable announcements
  • Built-in multi-language IVR, voicemail and announcements
  • Mult-language admin GUI and end user device support
  • Calling queues (ACD/IVR)
  • Built-in calendar used for call-based routing (Holiday and office hours routing)
  • Enhanced timezone support
  • Call Recording Reports
  • Call logging interface
  • Secure communications (SRTP/TLS)

Call Features:

  • Unlimited conference bridge & control
  • Follow me/Find me calling
  • HotDesking
  • Intercom
  • Enhanced Paging (Page Pro)
  • Call Parking/Call Pickup
  • Caller-ID
  • Do-not-disturb
  • Call Forward
  • Call Waiting
  • Call History and CDR
  • Speed Dial
  • Caller Blacklist
  • Multi-parking lot (Park Pro)

Unified Communications:

  • End User Control Panel (Dashboard):
    • Conference rooms
    • Voicemail control
    • WebRTC phone with chat
    • IP Phone programmable button customization
    • Fax dashboard
    • Call forwarding, call-waiting, DND, and follow-me Presence
  • Zulu UC Desktop Integration
    • Desktop softphone (Windows & Mac)
    • Click-to-Call from browser, email client and CRM
    • Screen-Pop for helpdesk and CRM
  • Mobile Clients:
    • iOS/Android Support
    • Presence Control
  • CRM Integration: SugarCRM, SuiteCRM, SalesForce,
  • Zoho: Click-to-call, call history, call recording, screenpop

Call-Center Features (Included)

  • Call Queuing (ACD)
  • Advanced Ring Strategies
  • Caller Announcement
  • Agent wrap-up time
  • Max- Queue callers
  • CRM Integration
  • Call Recording

Optional Features (additional fees)

  • XactView Wallboard - View Status and Call Control
  • Queue - Call center statistics, barging, call-override
  • End-Point-Manager for non-Sangoma Phones
  • Professional Greetings
  • Queue call-back for inbound callers
  • Web Call-back
  • Outbound campaign (call-center feature)
  • Appointment Reminder
  • Outbound Call Limiting
  • Hotel Property Management
Get in Touch To Learn More About Advanced Talk!

Would you like to know more?

Complete the form below to be contacted by one of our knowledgeable business technology consultants for a no-obligation needs analysis.

About You:

Your Name:
Company Name:
Phone (###-###-####):
Email:

About Your company:

What Industry are you in?
How many phones are you looking to impliment?
What type of high speed internet connection would you be utilizing (i.e. DSL, cable, fiber, T1)?
When would you like to get started with a new system?
What are you currently spending on your total monthly phone bill?
What is most important to you in choosing a new solution?
How would you like calls to be routed when callers dial your main company number?
Is the main number(s) for your company a local, toll-free, or both?
Are you in a contract for your current phone service?
What other companies are you considering for your new phone system?